Technology

Retain more customers. Grow existing accounts. Capture every dollar of usage.

Noho connects your CRM, product usage, billing, and support systems so AI workers can prevent churn, identify expansion opportunities, and automate the work between customer activity and revenue.

AI workers for technology

Renewals & retention

Today: Product usage drops, support tickets pile up, and key contacts leave. The warning signs sit across different systems, so account teams discover the problem when a renewal is already at risk. With Noho: Noho connects product usage, support history, customer relationships, and contract terms. The AI worker identifies at-risk renewals, prepares account briefs, drafts customer outreach, and routes decisions that need approval.

Expansion opportunities

Today: One customer is running out of seats. Another is approaching its usage limit. A third uses only one of the products it could benefit from. These signals sit in product data that the sales team rarely sees. With Noho: Noho connects product usage, subscription terms, and account history. The AI worker identifies opportunities to add seats, increase usage, or expand into additional products, then prepares and sends targeted outreach.

Usage billing

Today: Contract terms sit in the CRM, metered usage lives in the product, and billing rules are buried in pricing agreements. Finance teams reconcile the numbers by hand, and missed usage or incorrect rates turn into lost revenue and disputes. With Noho: Noho connects customer contracts, product usage, pricing rules, and billing records. The AI worker calculates charges, catches unbilled usage, prepares invoices, and resolves routine billing discrepancies.

Customer onboarding

Today: A new customer signs, but onboarding requires coordinating contracts, user provisioning, data integrations, and implementation tasks across several teams. Missing information and unclear ownership delay the customer's go-live date. With Noho: Noho connects customer agreements, implementation plans, product configurations, and support records. The AI worker coordinates onboarding tasks, provisions approved access, follows up on missing requirements, and tracks progress through go-live.

Customer support

Today: A customer reports a problem, but the answer depends on their subscription, product configuration, recent activity, and past support history. That information sits across the product, CRM, and support platform, so agents spend more time investigating than resolving the issue. With Noho: Noho connects support tickets to customer subscriptions, product activity, configuration, and account history. The AI worker investigates the issue, resolves routine requests, and escalates technical problems with the relevant context attached.

Subscription & entitlement management

Today: Customers upgrade plans, add seats, change contracts, and purchase new products. Those changes don't always reach billing and product access at the same time. Customers end up with the wrong permissions, and companies miss charges for what they're providing. With Noho: Noho connects contracts, subscriptions, billing, and product entitlements. The AI worker updates access according to approved changes, reconciles entitlements against purchased subscriptions, and identifies services that are active but not being billed.

What comes with Noho

Connect your data.

Connect the systems you already run, including those without APIs. Resolve conflicting records and bring operational data into a common model so your teams and AI workers use the same trusted facts.

Capture your expertise.

Turn policies, procedures, and operating knowledge into a shared foundation for your AI workforce. Capture the rules and context that guide decisions across your business.

Deploy your AI workforce.

Start with pre-built AI workers tailored to your industry or work with our engineers to build for your specific processes. Coordinate work across systems, with your rules governing actions and approvals.