Consumer & Retail

Know your customers. Stock the right stores. Protect your margins.

Noho connects your store, e-commerce, inventory, and loyalty systems so AI workers can recognize customers across channels, move inventory where it's needed, and automate work across your retail operations.

AI workers for consumer & retail

Customer intelligence

Today: The same customer is a different record in the store, online, and in the loyalty system. Someone who shops in both places looks like two people, and nobody sees their full purchase history. With Noho: Noho matches customer records across channels to create one view of their purchase history and preferences. The AI worker identifies customers at risk of leaving and sends personalized outreach to bring them back.

Inventory & allocation

Today: Inventory counts drift from what's actually on the shelf. Transfers, shrink, and receiving errors go unnoticed. One store sits on products that another store is selling out of. With Noho: Noho reconciles inventory, sales, and transfers across stores and warehouses. The AI worker identifies shortages, recommends transfers, and replenishes inventory based on what is actually selling.

Store performance

Today: Sales, labor, returns, and inventory costs sit in different systems. A store can miss its margin target for weeks before anyone understands why. By the time the monthly report comes out, the opportunity to fix it has passed. With Noho: Noho brings together sales, labor, inventory, and returns by location. The AI worker identifies stores losing margin, pinpoints the causes, and flags issues while there's still time to act.

Labor & scheduling

Today: Schedules are built around last week's sales, even when demand has changed. One store ends up overstaffed while another struggles to cover its busiest hours. Overtime shows up after the week is over. With Noho: Noho connects sales forecasts, employee schedules, and time records. The AI worker identifies staffing gaps, flags unnecessary overtime, and prepares schedule adjustments based on expected demand.

Pricing & promotions

Today: The promotional price, the shelf price, and what the register charges don't always agree. Expired promotions keep running, incorrect discounts eat into margin, and errors go unnoticed until someone reviews the reports. With Noho: Noho reconciles pricing and promotions across stores, e-commerce, and point-of-sale systems. The AI worker catches incorrect prices, identifies expired discounts, and updates pricing according to your rules.

Customer service & retention

Today: Customer complaints, returns, and reviews arrive through email, chat, social media, and marketplaces. Each channel has part of the story, but nobody sees the customer's full history or knows which issues keep happening. With Noho: Noho connects customer interactions to orders, returns, and purchase history. The AI worker resolves routine requests, sends personalized follow-ups, and identifies recurring problems before more customers are affected.

What comes with Noho

Connect your data.

Connect the systems you already run, including those without APIs. Resolve conflicting records and bring operational data into a common model so your teams and AI workers use the same trusted facts.

Capture your expertise.

Turn policies, procedures, and operating knowledge into a shared foundation for your AI workforce. Capture the rules and context that guide decisions across your business.

Deploy your AI workforce.

Start with pre-built AI workers tailored to your industry or work with our engineers to build for your specific processes. Coordinate work across systems, with your rules governing actions and approvals.